/* SILVERSTREAM CHATBOT v3 */
@import url('https://fonts.googleapis.com/css2?family=Poppins:wght@400;500;600;700;800&display=swap');

/* Transparent body — required for iframe embedding */
html,body{background:transparent!important;margin:0!important;padding:0!important;overflow:visible!important;}

#ss-root,#ss-launcher{
  --navy:#26306E; --navy-dk:#1A2050; --navy-mid:#303D82;
  --blue:#4292E7; --blue-lt:#E8F2FD;
  --green:#2EBC80; --green-dk:#1E9C65;
  --white:#FFFFFF; --surface:#F5F7FF; --surface-2:#ECEFFE;
  --border:#DDE1F0; --border-lt:#ECEFFE;
  --txt:#1A1F3A; --txt2:#3A4265; --txt3:#6B739A; --txt4:#9DA5C4;
  --gold:#E8A020; --gold-lt:#FEF6E6;
  --r:14px; --r-sm:9px; --r-xs:6px;
  --shadow:0 12px 60px rgba(26,32,80,.22),0 3px 10px rgba(26,32,80,.10);
  --shadow-sm:0 2px 10px rgba(26,32,80,.09);
}
/* Global box-sizing + margin/padding reset — needed for correct layout */
*,*::before,*::after{box-sizing:border-box;margin:0;padding:0;}

#ss-launcher,#ss-root,#ss-root *{font-family:'Poppins',sans-serif!important;}

/* ── Launcher ─────────────────────────────────────── */
#ss-launcher{
  position:fixed;bottom:16px;left:16px;z-index:9000;
  width:58px;height:58px;border-radius:50%;
  background:linear-gradient(145deg,var(--navy-mid),var(--navy-dk));
  border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;
  box-shadow:0 4px 20px rgba(26,32,80,.45);
  transition:transform .2s cubic-bezier(.34,1.56,.64,1),box-shadow .2s;
  touch-action:manipulation;
}
#ss-launcher:hover{transform:scale(1.08);box-shadow:0 8px 28px rgba(26,32,80,.55);}
#ss-launcher:active{transform:scale(.96);}
.launcher-svg{color:white;opacity:.95;}
#ss-launcher.is-open .launcher-open{display:none;}
#ss-launcher:not(.is-open) .launcher-close{display:none;}
.launcher-dot{
  position:absolute;top:3px;right:3px;width:13px;height:13px;
  background:var(--green);border-radius:50%;border:2px solid #fff;
  animation:dotP 2.8s ease-in-out infinite;
}
@keyframes dotP{0%,100%{transform:scale(1);opacity:1;}50%{transform:scale(1.2);opacity:.7;}}

/* ── Widget ───────────────────────────────────────── */
#ss-root{
  position:fixed;bottom:84px;left:16px;z-index:9001;
  width:390px;height:82vh;max-height:740px;
  display:flex;flex-direction:column;
  background:var(--white);border-radius:var(--r);
  box-shadow:var(--shadow);overflow:hidden;
  transform-origin:bottom left;
  transform:scale(.5) translateY(20px);opacity:0;pointer-events:none;
  transition:transform .35s cubic-bezier(.34,1.56,.64,1),opacity .22s;
}
#ss-root.open{transform:scale(1) translateY(0);opacity:1;pointer-events:all;}

/* ── Header ───────────────────────────────────────── */
.ss-header{
  background:var(--white);padding:13px 16px 9px;
  display:flex;flex-direction:column;align-items:center;gap:4px;
  flex-shrink:0;border-bottom:1px solid var(--border-lt);position:relative;
}
.ss-header-logo{height:33px;width:auto;display:block;}
.ss-header-online{
  font-size:10px;font-weight:600;color:var(--green);
  letter-spacing:.1em;text-transform:uppercase;
  display:flex;align-items:center;gap:5px;
}
.ss-header-online::before{
  content:'';width:6px;height:6px;border-radius:50%;
  background:var(--green);animation:dotP 2.8s ease-in-out infinite;
}
.ss-close-btn{
  position:absolute;top:12px;right:14px;width:28px;height:28px;
  border-radius:50%;border:1px solid var(--border);background:var(--surface);
  color:var(--txt3);cursor:pointer;display:flex;align-items:center;justify-content:center;
  transition:background .15s;
}
.ss-close-btn:hover{background:var(--border);color:var(--txt);}

/* ── Nav ──────────────────────────────────────────── */
.ss-nav{
  display:flex;border-bottom:1px solid var(--border-lt);
  background:var(--white);flex-shrink:0;
  overflow-x:auto;scrollbar-width:none;
}
.ss-nav::-webkit-scrollbar{display:none;}
.ss-nav-btn{
  flex:1;border:none;background:none;
  padding:9px 6px 8px;
  font-size:9.5px;font-weight:600;color:var(--txt3);
  letter-spacing:.03em;text-transform:uppercase;white-space:nowrap;
  cursor:pointer;border-bottom:2px solid transparent;
  transition:color .15s,border-color .15s;
  display:flex;flex-direction:column;align-items:center;gap:3px;
}
.ss-nav-btn svg{opacity:.6;transition:opacity .15s;}
.ss-nav-btn.active{color:var(--navy);border-bottom-color:var(--blue);}
.ss-nav-btn.active svg{opacity:1;}
.ss-nav-btn:hover{color:var(--navy);}

/* ── Screens ──────────────────────────────────────── */
.ss-screens{flex:1;overflow:hidden;position:relative;min-height:0;}
.ss-screen{
  position:absolute;inset:0;display:none;
  overflow-y:auto;scrollbar-width:thin;scrollbar-color:var(--border) transparent;
}
.ss-screen::-webkit-scrollbar{width:4px;}
.ss-screen::-webkit-scrollbar-thumb{background:var(--border);border-radius:2px;}
.ss-screen.active{display:flex;flex-direction:column;}

/* ── Chat screen (flex: scrollable body + fixed bar) */
#screen-chat{overflow:hidden;}
.ss-chat-body{
  flex:1;overflow-y:auto;padding:14px 14px 6px;
  display:flex;flex-direction:column;
  scrollbar-width:thin;scrollbar-color:var(--border) transparent;
  min-height:0;
}
.ss-chat-body::-webkit-scrollbar{width:4px;}
.ss-chat-body::-webkit-scrollbar-thumb{background:var(--border);border-radius:2px;}

/* Book button row */
.ss-book-row{padding:0 0 4px 36px;margin-bottom:6px;}
.ss-book-btn{
  display:flex;align-items:center;justify-content:center;gap:8px;
  width:100%;padding:11px 14px;
  background:var(--navy);color:white;border:none;border-radius:var(--r-sm);
  font-size:12.5px;font-weight:700;cursor:pointer;font-family:'Poppins',sans-serif;
  transition:background .15s;
}
.ss-book-btn:hover{background:var(--navy-mid);}

/* Home pills */
.ss-home-pills{display:flex;flex-wrap:wrap;gap:6px;padding:4px 0 2px 36px;margin-bottom:6px;}

/* Quick help */
.ss-quick-label{
  font-size:10px;font-weight:700;color:var(--txt3);
  letter-spacing:.08em;text-transform:uppercase;
  padding:10px 0 6px;
}
.ss-quick-row{
  display:flex;align-items:center;gap:11px;
  padding:10px 12px;background:var(--surface);
  border:1px solid var(--border-lt);border-radius:var(--r-sm);
  cursor:pointer;text-decoration:none;
  transition:background .15s,border-color .15s;
  width:100%;text-align:left;margin-bottom:6px;
}
.ss-quick-row:hover{background:var(--blue-lt);border-color:var(--blue);}
.ss-quick-row-icon{
  width:32px;height:32px;border-radius:var(--r-xs);
  background:var(--white);border:1px solid var(--border);
  display:flex;align-items:center;justify-content:center;
  flex-shrink:0;color:var(--navy);
}
.ss-quick-row-body{flex:1;min-width:0;}
.ss-quick-row-title{font-size:12.5px;font-weight:600;color:var(--txt);line-height:1.3;}
.ss-quick-row-sub{font-size:11px;color:var(--txt3);margin-top:1px;line-height:1.3;}
.ss-arr{color:var(--txt4);flex-shrink:0;}

/* Products */
.ss-prod-label{font-size:10px;font-weight:700;color:var(--txt3);letter-spacing:.08em;text-transform:uppercase;padding:12px 0 8px;}
.ss-prod-note{font-size:11.5px;color:var(--txt3);padding-bottom:8px;}
.ss-prod-grid{display:grid;grid-template-columns:1fr 1fr;gap:8px;}
.ss-prod-card{
  background:var(--white);border:1px solid var(--border);border-radius:var(--r-sm);
  overflow:hidden;display:flex;flex-direction:column;
  box-shadow:0 1px 4px rgba(26,32,80,.10);transition:box-shadow .15s,border-color .15s;
}
.ss-prod-card:hover{box-shadow:var(--shadow-sm);border-color:var(--blue);}
.ss-prod-img{width:100%;aspect-ratio:4/3;object-fit:cover;background:var(--surface-2);display:block;}
.ss-prod-img-placeholder{
  width:100%;aspect-ratio:4/3;
  background:linear-gradient(135deg,var(--surface-2),var(--border));
  display:flex;align-items:center;justify-content:center;color:var(--txt4);
}
.ss-prod-body{padding:9px 10px 10px;flex:1;display:flex;flex-direction:column;}
.ss-prod-name{font-size:11.5px;font-weight:600;color:var(--txt);line-height:1.35;margin-bottom:3px;}
.ss-prod-price{font-size:13px;font-weight:700;color:var(--navy);margin-bottom:8px;}
.ss-prod-price .was{font-size:10px;color:var(--txt4);text-decoration:line-through;font-weight:400;margin-left:3px;}
.ss-prod-actions{display:flex;gap:5px;align-items:center;margin-top:auto;}
.ss-qty-wrap{display:flex;align-items:center;border:1px solid var(--border);border-radius:var(--r-xs);overflow:hidden;flex-shrink:0;}
.ss-qty-btn{width:26px;height:26px;border:none;background:var(--surface);color:var(--txt2);font-size:14px;font-weight:600;cursor:pointer;display:flex;align-items:center;justify-content:center;}
.ss-qty-btn:hover{background:var(--border);}
.ss-qty-val{width:22px;text-align:center;font-size:12px;font-weight:600;color:var(--txt);}
.ss-cart-btn{flex:1;height:26px;border:none;background:var(--navy);color:white;border-radius:var(--r-xs);font-size:10.5px;font-weight:700;cursor:pointer;transition:background .15s;}
.ss-cart-btn:hover{background:var(--blue);}
.ss-cart-btn.added{background:var(--green);}

/* Marketing */
.ss-marketing-row{padding:14px 0 4px;text-align:center!important;}
.ss-marketing-btn{
  display:block;width:100%;padding:11px 18px;
  border:1.5px solid var(--navy);border-radius:var(--r-sm);
  font-size:12px;font-weight:600;color:var(--navy);
  background:var(--blue-lt);cursor:pointer;font-family:'Poppins',sans-serif;
  transition:border-color .15s,color .15s,background .15s;
}
.ss-marketing-btn:hover{background:var(--navy);color:var(--white);}

/* Chat input bar */
.ss-input-bar{
  display:flex;gap:8px;align-items:flex-end;
  padding:10px 14px;border-top:1px solid var(--border-lt);
  background:var(--white);flex-shrink:0;
}
.ss-chat-input{
  flex:1;border:1px solid var(--border);border-radius:var(--r-sm);
  padding:9px 12px;font-size:13px;color:var(--txt);
  background:var(--surface);outline:none;resize:none;max-height:80px;line-height:1.4;
  transition:border-color .15s;
}
.ss-chat-input:focus{border-color:var(--blue);background:var(--white);}
.ss-chat-send{
  width:36px;height:36px;border-radius:var(--r-xs);
  background:var(--navy);border:none;color:white;cursor:pointer;
  display:flex;align-items:center;justify-content:center;flex-shrink:0;
  transition:background .15s;
}
.ss-chat-send:hover{background:var(--blue);}

/* Chat bubbles */
.chat-row-bot{display:flex;gap:8px;align-items:flex-start;margin-bottom:10px;}
.chat-row-user{display:flex;justify-content:flex-end;margin-bottom:10px;}
.chat-av{width:28px;height:28px;border-radius:50%;background:var(--navy);display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:2px;}
.chat-bubble-bot{background:var(--surface);border:1px solid var(--border-lt);border-radius:0 var(--r-sm) var(--r-sm) var(--r-sm);padding:10px 12px;font-size:12.5px;line-height:1.6;color:var(--txt);max-width:88%;}
.chat-bubble-user{background:var(--navy);color:white;border-radius:var(--r-sm) var(--r-sm) 0 var(--r-sm);padding:10px 13px;font-size:12.5px;line-height:1.55;max-width:88%;}
.chat-typing{display:flex;gap:8px;align-items:flex-start;margin-bottom:10px;}
.chat-typing-bub{background:var(--surface);border:1px solid var(--border-lt);border-radius:0 var(--r-sm) var(--r-sm) var(--r-sm);padding:12px 14px;display:flex;gap:4px;align-items:center;}
.chat-typing-bub span{width:5px;height:5px;border-radius:50%;background:var(--txt4);animation:td 1.2s ease-in-out infinite;}
.chat-typing-bub span:nth-child(2){animation-delay:.15s;}
.chat-typing-bub span:nth-child(3){animation-delay:.30s;}
@keyframes td{0%,80%,100%{transform:scale(1);opacity:.5;}40%{transform:scale(1.3);opacity:1;}}
.chat-chips{display:flex;flex-wrap:wrap;gap:6px;margin-bottom:10px;}
.chat-chip{border:1px solid var(--border);background:var(--white);border-radius:20px;padding:5px 12px;font-size:11.5px;font-weight:500;color:var(--txt2);cursor:pointer;transition:all .15s;}
.chat-chip:hover{background:var(--navy);border-color:var(--navy);color:white;}

/* Inner screen wrapper */
.ss-inner{padding:14px;flex:1;}
.ss-screen-hero{background:linear-gradient(135deg,var(--navy),var(--navy-mid));border-radius:var(--r-sm);padding:14px;margin-bottom:14px;color:white;}
.ss-screen-hero-title{font-size:13px;font-weight:700;margin-bottom:4px;}
.ss-screen-hero-sub{font-size:11.5px;opacity:.75;line-height:1.55;}

/* Arrivals */
.ss-arrival-card{display:flex;gap:11px;padding:12px 13px;border:1px solid var(--border);border-radius:var(--r-sm);margin-bottom:8px;transition:border-color .15s;}
.ss-arrival-card:hover{border-color:var(--blue);}
.ss-arr-img-wrap{width:64px;height:64px;border-radius:var(--r-xs);overflow:hidden;flex-shrink:0;background:var(--surface-2);display:flex;align-items:center;justify-content:center;}
.ss-arr-img-wrap img{width:64px;height:64px;object-fit:cover;display:block;}
.ss-arr-img-ph{width:64px;height:64px;display:none;align-items:center;justify-content:center;background:var(--surface-2);}
.ss-arrival-body{flex:1;min-width:0;}
.ss-arrival-badge{display:inline-block;background:var(--blue-lt);color:var(--blue);font-size:9.5px;font-weight:700;letter-spacing:.05em;text-transform:uppercase;padding:2px 7px;border-radius:10px;margin-bottom:4px;}
.ss-arrival-name{font-size:12.5px;font-weight:700;color:var(--txt);line-height:1.3;}
.ss-arrival-sub{font-size:11px;color:var(--txt3);margin-top:2px;}
.ss-arrival-link{display:inline-flex;align-items:center;gap:3px;color:var(--blue);font-size:11px;font-weight:600;text-decoration:none;margin-top:5px;}
.ss-arrival-link:hover{text-decoration:underline;}
.ss-notify-box{margin-top:14px;padding:12px 14px;background:var(--gold-lt);border:1px solid var(--gold);border-radius:var(--r-sm);}
.ss-wa-btn-sm{display:inline-flex;align-items:center;gap:7px;background:#25D366;color:white;border-radius:var(--r-xs);padding:8px 14px;font-size:12px;font-weight:700;text-decoration:none;}

/* FAQs / Shipping accordions */
.ss-faq-item{border:1px solid var(--border);border-radius:var(--r-sm);overflow:hidden;margin-bottom:6px;}
.ss-faq-q{padding:11px 13px;font-size:12.5px;font-weight:600;color:var(--txt);cursor:pointer;display:flex;justify-content:space-between;align-items:center;background:var(--surface);transition:background .12s;user-select:none;}
.ss-faq-q:hover{background:var(--surface-2);}
.ss-faq-icon{font-size:16px;font-weight:400;color:var(--txt3);transition:transform .2s;line-height:1;}
.ss-faq-item.open .ss-faq-icon{transform:rotate(45deg);}
.ss-faq-a{display:none;padding:10px 13px;font-size:12px;line-height:1.6;color:var(--txt2);border-top:1px solid var(--border-lt);}
.ss-faq-item.open .ss-faq-a{display:block;}
.ss-ghost-btn{background:none;border:1px solid var(--border);border-radius:var(--r-xs);padding:9px 18px;font-size:12.5px;font-weight:600;color:var(--txt2);cursor:pointer;font-family:'Poppins',sans-serif;transition:border-color .15s,color .15s;}
.ss-ghost-btn:hover{border-color:var(--navy);color:var(--navy);}

/* Modal overlay */
.ss-modal-overlay{
  position:absolute;inset:0;background:rgba(26,32,80,.55);
  z-index:10;display:none;align-items:flex-end;
}
.ss-modal-overlay.open{display:flex;}
.ss-modal-sheet{
  background:var(--white);border-radius:var(--r) var(--r) 0 0;
  padding:20px;width:100%;max-height:90%;overflow-y:auto;
  animation:slideUp .25s cubic-bezier(.34,1.56,.64,1);
}
@keyframes slideUp{from{transform:translateY(100%);}to{transform:translateY(0);}}
.ss-modal-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:6px;}
.ss-modal-title{font-size:15px;font-weight:700;color:var(--txt);}
.ss-modal-close{background:none;border:none;color:var(--txt3);font-size:22px;cursor:pointer;line-height:1;padding:0;}
.ss-modal-sub{font-size:12px;color:var(--txt3);margin-bottom:14px;line-height:1.55;}
.ss-modal-divider{display:flex;align-items:center;gap:10px;margin:14px 0;color:var(--txt4);font-size:11px;}
.ss-modal-divider::before,.ss-modal-divider::after{content:'';flex:1;height:1px;background:var(--border);}

/* Forms */
.ss-field{width:100%;border:1px solid var(--border);border-radius:var(--r-xs);padding:9px 12px;font-size:13px;color:var(--txt);background:var(--white);outline:none;margin-bottom:10px;display:block;font-family:'Poppins',sans-serif!important;transition:border-color .15s;}
.ss-field:focus{border-color:var(--blue);}
textarea.ss-field{resize:none;}
.ss-submit-btn{width:100%;padding:12px;background:var(--navy);color:white;border:none;border-radius:var(--r-sm);font-size:13.5px;font-weight:700;cursor:pointer;font-family:'Poppins',sans-serif;transition:background .15s;}
.ss-submit-btn:hover{background:var(--navy-mid);}
.ss-submit-btn:disabled{opacity:.6;cursor:not-allowed;}
.ss-form-success{display:none;flex-direction:column;align-items:center;gap:12px;padding:24px 0;text-align:center;font-size:13px;font-weight:600;color:var(--green-dk);}

/* WhatsApp button */
.ss-wa-btn{
  display:flex;align-items:center;justify-content:center;gap:9px;
  width:100%;padding:13px;background:#25D366;color:white;
  border:none;border-radius:var(--r-sm);font-size:14px;font-weight:700;
  text-decoration:none;font-family:'Poppins',sans-serif;
  transition:background .15s;
}
.ss-wa-btn:hover{background:#1ebe5d;}

/* Responsive */
@media(max-width:440px){
  #ss-root{width:calc(100vw - 32px);height:85vh;}
}